Privacy policy

Last updated: October 24, 2026.

Who this policy covers

This website is operated for Radiant Grace RCFE in Oxnard, California and Luminous Grace RCFE in Oak Park, California. In this policy, we, us, and our mean Radiant Grace and Luminous Grace.

This policy applies only to this website. It does not describe how we handle a resident's records or care information, which are kept separately and are not collected through this website.

Information we collect

When you use our Schedule a Tour form, we collect the information you choose to give us: your name, phone number, email address, the home you are interested in (Oxnard or Oak Park), and any message you write.

Please do not include health or medical details about yourself or a loved one in the form. If you would like to talk about care needs, please call one of our administrators directly.

Like most websites, the servers that deliver this site may also record basic technical information, such as your IP address, browser type, device type, and the pages that were requested. This helps keep the site working and secure.

How we use information

We use the information you send us to respond to your tour request, answer your questions, schedule a visit, and talk with you about our homes. We may also use technical information to keep this website secure and working properly, and to meet legal requirements.

We do not sell your personal information.

Cookies and tracking

This website does not use advertising cookies or analytics tools that follow you across other websites. The website software and our hosting provider may use cookies or similar technology that are needed for the site to load properly and stay secure.

You can control cookies in your browser settings. If you block them, some parts of the website may not work as expected.

Third party services

Some services help us run this website. Our website is hosted by Hostinger and is built with WordPress and Elementor. Tour requests are handled by the WPForms plugin and delivered to us by email.

This website loads its fonts from Google Fonts. When a page loads, your browser may contact Google servers to get those fonts, and Google can see your IP address as a result.

If this website links to other sites, such as social media pages, those sites have their own privacy practices. We encourage you to read them.

How long we keep information

We keep tour request information for as long as is reasonably needed to respond to you, for our ordinary business records, and to meet legal obligations. After that, we delete it or make it anonymous.

Keeping information safe

We take reasonable steps to protect the information you send us. No website or email is completely secure, so please do not send sensitive personal, financial, or health information through this website.

Children

This website is meant for adults, including family members researching care for a loved one. We do not knowingly collect information from children.

Your California privacy rights

If you live in California, you may have the right to ask what personal information we have collected about you, to ask for a copy of it, to ask us to correct or delete it, and to be treated the same way whether or not you make a request. These rights are subject to exceptions allowed by law.

We do not sell personal information or share it for advertising, as those terms are defined under California law. To make a request, contact us using the details at the bottom of this page. We may need to confirm who you are before we act on a request.

Your choices

You can contact us at any time to ask what information we have on file, to correct it, or to ask that we remove it.

Changes to this policy

We may update this policy from time to time. The most recent version will always be posted on this page, with the date it was last updated shown at the top.

Contact us

If you have questions about this policy or want to make a request, please contact the home you are interested in:

Radiant Grace RCFE, Oxnard: 4731 Reading Dr., Oxnard, CA 93033. Administrator: Teresa P. Sacolles. Phone: (805) 302-0236.

Luminous Grace RCFE, Oak Park: 79 Pinewood Ave., Oak Park, CA 91377. Administrator: Emily Ding. Phone: (626) 231-1017.

You can also email us at info@luminousgraceliving.com.